Cherokee Communications

Email Setup: iPhone / iPad (iOS)

Setup Email on iOS

If you have an Enhanced mailbox, you can use ActiveSync to sync email, calendars, and contacts. If you only need email, IMAP also works well.

Automatic iOS Profile Setup

The easiest way to configure email on iPhone or iPad is by downloading your iOS profile from webmail.

  1. On your iOS device, sign in to Webmail.
  2. Tap your profile image.
  3. Tap Download iOS Profile.
  4. Confirm the download.
  5. Open Settings.
  6. Tap Profile Downloaded.
  7. Tap Install.
  8. Enter your mailbox password when prompted.
  9. Finish the installation.
Download iOS profile from webmail
iOS profile downloaded popup
iOS settings profile downloaded
iOS install profile

Manual IMAP Setup for iOS

  1. Open Settings.
  2. Go to Mail.
  3. Tap Accounts.
  4. Tap Add Account.
  5. Tap Other.
  6. Tap Add Mail Account.
  7. Enter:
    • Name: the display name you want on outgoing mail
    • Email: your full email address
    • Password: your mailbox password
    • Description: any account label you want
  8. Tap Next.
  9. Make sure IMAP is selected.
  10. Under Incoming Mail Server, enter:
    • Host Name: imap.emailarray.com
    • User Name: your full email address
    • Password: your mailbox password
  11. Under Outgoing Mail Server, enter:
    • Host Name: smtp.emailarray.com
    • User Name: your full email address
    • Password: your mailbox password
  12. Tap Next.
  13. Tap Save.

Note: IMAP is preferred over POP because it keeps folders synchronized across devices.

Example Setup for iOS

iOS add account using Other
iOS fill in account details
iOS advanced setup details
iOS choose mail sync
iOS verify IMAP settings
iOS verify SMTP settings

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