Cherokee Communications

Email Setup: ActiveSync

ActiveSync / EAS - Sync Email, Calendars and Contacts

ActiveSync is available for Enhanced mailboxes and provides push sync for:

  • Email
  • Calendars
  • Contacts
  • Notes

If your domain has Autodiscover configured, your device may be able to find the settings automatically after you enter your email address and password.

Automatic ActiveSync Setup

  1. Open Settings on your phone or tablet.
  2. Go to Mail, Accounts, or the equivalent account area.
  3. Tap Add Account.
  4. Choose Exchange, Microsoft Exchange, or ActiveSync.
  5. Enter your full email address and password.
  6. Tap Sign In, Continue, or Finish.
ActiveSync Android choose Exchange
ActiveSync Android autodiscover step 2

Manual ActiveSync Setup

  1. Open Settings on your phone or tablet.
  2. Go to Mail, Accounts, or the equivalent account area.
  3. Tap Add Account.
  4. Choose Exchange, Microsoft Exchange, or ActiveSync.
  5. Enter your email address and password.
  6. Choose Manual Setup if prompted.
  7. Enter the server address in this format:

yourdomain--com.w.emailarray.com

To build it:

  1. Start with your domain name.
  2. Replace each . with --.
  3. Add .w.emailarray.com to the end.

Example:

my-company.com becomes my-company--com.w.emailarray.com

Then enter:

  • Domain: leave blank unless your device requires it
  • Username: your full email address
  • Password: your mailbox password
  • SSL: enabled

Tap Sign In, Continue, or Finish.

ActiveSync Android manual step 1
ActiveSync Android manual step 2
ActiveSync Android manual server settings

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